Explore the policy behind each account step
Our Legal notice explains the conditions that apply when you open, use or close an account. Access is provided where local law permits, and eligibility depends on local law; you remain responsible for checking whether these services are available to you. We record account actions needed
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to confirm identity, protect access and reconcile wallet activity. A DANA, OVO, GoPay or QRIS receipt may be matched with the account reference shown in your cashier history, while bank transfer and virtual account records may require the sender name and transaction code. Policy wording can
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change when an operational or legal requirement changes, so we place the current version in the Legal area and identify the route for questions or correction requests.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.